Silk Bingo Review

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Add £10 Play with £30 + 30 Free Spins

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New players only. Valid until further notice. Min dep £10. 200% Bingo Bonus [BB] max £30 + 30 Free Spins [FS] on selected game (valid for 3 days; wins cap: £4.5). FS wins granted in Games Bonus [GB] & valid on selected games only. WR: 4x Bingo Bonus & 35x Games Bonus. GB wins cap: £100 + initial bonus. UK: deposit balance can be withdrawn at any time. Country restrictions apply. 18+. Full T&C apply.

Silk Bingo was launched in 2013 and is known for its sleek and elegant appeal. Powered by the reputable Dragonfish bingo network, this site has a huge 25 bingo rooms to play in, mainly made up of 90 ball and 75 ball bingo games. When you are tired of playing slots, there are also over 400 slot games to enjoy as well as Slingo games. Silk Bingo also offers 24/7 live chat customer support, no withdrawal fees, a big welcome offer and a range of popular payment options, including PayPal.

⚠️ Important Info

Established: 2013
Company Address: Hospitality House, 16-20 Cumberland Street South,

Dublin, D02Y097, Ireland

UK License Number: 58267
Software Provider: Dragonfish
Mobile App: No
Welcome Bonus: Add £10 Play with £30 + 30 Free Spins
No Deposit Bonus: n/a
Free Spins: 30 free spins with welcome offer
Deposit Methods: Visa debit, Mastercard debit, PayPal, Apple Pay
Minimum Deposit: £10
Minimum Withdrawal: £10
Withdrawal Time: Up to 48 hours
Live Chat: Yes
Email Address: [email protected]
Phone Number: 0808 238 0074
Social Profiles: Facebook

👍 What are the Pros and Cons of Silk Bingo?

Silk Bingo has both pros and cons such as access to a wide range of bingo games or the lack of a downloadable mobile app. Here are all of the pros and cons you can expect when playing at Silk Bingo:

Pros

  • At Silk Bingo, players will have instant access to over 400 slot games and 25 bingo rooms. There are not many bingo sites with this many rooms to play in, so this level of choice is a big positive for the site
  • Silk Bingo has a good range of payment methods including everyones favourite e-wallet, PayPal. This is great for players who are nervous about entering sensitive banking details online as PayPal allows you to bypass this. What’s more, there are no withdrawal fees to worry about at Silk Bingo, so players will get all of their winnings
  • There is a big welcome offer waiting for new players to Silk Bingo which includes bingo bonus cash and free spins. No matter whether you prefer bingo or slot games, you will like this welcome offer

Cons

  • While there is a live chat customer support team available to chat to 24/7, my experience with the service was not the best. The live chat system is very slow and it took a very long time to be connected to an agent. Players who want to speak to someone on the customer support team quickly may find this to be an issue
  • There is no Silk Bingo mobile app available to download on iOS or Android devices. This may be a deal breaker for some players who prefer to play on mobile and like the option of downloading an app so they can quickly access the games that they want

🤔 My First Impression of Silk Bingo

Dragonfish bingo sites usually have fun themes but Silk Bingo bucks the trend by opting for a classy theme. My first impressions of this site were not the best in comparison to some of its sister sites. The theming is quite outdated and the site looks like it needs to be updated for the 2020s.

Inside the bingo lobby, the elegant theme disappears with a bright and colourful banner along the top of the screen. Like all Dragonfish bingo sites, the navigation at this site is very good and both the bingo and slot tabs have sub-titles so you can quickly find the games that you are looking for. For example, some of the sub-tabs include ‘Jackpots’, ‘Live Bingo’, ‘Free Bingo’ and ‘Top Games’.

Overall, the navigation of Silk Bingo is good and is very user-friendly. On the other hand, it could do with an upgrade to its graphics and theme to make it look more modern.

🏆 Who is Silk Bingo Best For?

Silk Bingo is best for newbies to the world of online bingo. This site offers a good range of 90 ball and 75 ball games, but does not overcomplicate things with lots of confusing bingo variants.

It also has a great welcome offer which allows players to test out more bingo and slot games on the site. There is 24/7 customer support should beginners need to ask any questions and players can opt for PayPal as their depositing payment method if they are nervous about entering sensitive banking information.

🙅 Who is Silk Bingo Not For?

Silk Bingo is not going to be for more experienced players or for those who want a downloadable mobile app.

At Silk Bingo, you will not find a wide range of bingo variants such as 30 ball and 50 ball bingo, which more experienced players may want. What’s more, more experienced players may want access to other types of games such as live casino games, which are not offered at Silk Bingo.

This site does not have a mobile app, so players who prioritise mobile gameplay may want to opt for a Dragonfish bingo site that also has a mobile app suitable for their device.

🛡️ Trustworthiness and Safety

Silk Bingo was launched over a decade ago and the fact that it is still around shows that this site is popular and trustworthy amongst players. Broadway Gaming is the current owner of Silk Bingo and has over 15 years of experience in the online bingo industry. They currently operate over 30 online bingo and slot platforms and provide bespoke B2B services through its Dragonfish platform. Dragonfish is one of the most well-known provider names in the world of online bingo, which should put players mind at ease about the safety of Silk Bingo.

Silk Bingo is 100% safe for UK players as it is licensed and regulated by the UK Gambling Commission. What’s more, it uses the latest SSL encryption technology to ensure that your payments are safe during transactions.

For players who are still unsure about depositing at Silk Bingo, there is also the option to use an e-wallet payment method such as PayPal. This allows you to make deposits without having to enter any sensitive bank card details into the bingo site.

With Silk Bingo being launched over 10 years ago and having the backing of two big names in the online bingo world, players can enjoy playing here knowing that it is a very safe and trustworthy site. It is also great that PayPal is available here for those who want to take extra precautions.

Licensing and Regulatory Body: UK Gambling Commission

UK License Holder Name: Broadway Gaming Ireland DF Limited

UK License Number: 58267

📋 Sign-Up and Registration Process

Registering an account at Silk Bingo could not be easier and players can follow this guide to complete the sign up process in a matter of minutes:

  1. Click ‘Join Now’ on the Silk Bingo homepage
  2. Enter your date of birth, email, first name, last name and gender
  3. Enter your mobile number, your occupation, your nationality, your address
  4. Enter your username, password, and tick any marketing email boxes

After being verified by the site, my account was created and I hit the ‘Deposit Now’ button. I selected debit card as my payment option to add to the site and hit the ‘Other Amount’ button to deposit £20. There were shortcut tabs to deposit £30, £50 and £100 and the site did prompt me to increase my deposit but I continued to deposit £20.

Some players may find that they have to send additional documentation to verify their account. The types of documents you may be asked to upload include copies of your utility bills, bank statements, drivers license and passport. At Silk Bingo, you can easily upload these documents:

  1. Click on your username and then ‘Verification Portal’
  2. Click on ‘General Documents’ where you can browse and upload your files

I found the process of signing up to Silk Bingo very easy and it only took five minutes to do. Making a deposit was also simple and I was able to start playing games instantly.

🎱 Bingo Game Selection

Silk Bingo offers a range of bingo variants including:

  • 90 ball
  • 75 ball
  • 52 ball

Dragonfish software is used to power the bingo games at this site which mainly consists of 90 ball and 75 ball games. There are 25 thrilling bingo rooms to play in and players can enjoy taking part in sites such as Enchanted Bingo, Stampede Bingo, Suit Up, Long Term Loyalty and exclusive rooms such as Self Made Millionaire and Bingo X Multiplier.

Live bingo games can be found at Silk Bingo too with bingo rooms such as The Sauna, The Rehab, Share the Love and Linked & Loaded 90 available to play.

If you want a bingo site that has a large number of bingo rooms filled with mainly 90 ball and 75 ball bingo games, then Silk Bingo is going to be a great option for you. I do think that there could be some more exciting bingo variants added such as 80 ball and 50 bingo. However, the site does have an impressive range of live bingo games.

🎰 Slot Game Selection

There are over 400 slots available at Silk Bingo. This includes video slots, classic slots and jackpot slots. Software providers at this site include:

  • Big Time Gaming
  • Eyecon
  • Barcrest
  • Gaming Realms
  • Quickspin
  • IGT
  • NetEnt
  • iSoftBet

With hundreds of games available to play at Silk Bingo, there is a slot for everyone here. This includes top games such as Rainbow Riches, The Goonies, Fluffy Favourites, Big Bass Bonanza, Irish Luck and White Wizard. Jackpot slot games are available to play here too including Clover Rollover 2 Jackpot, Fluffy Favourites Mega Jackpot, Sugar Train Super Jackpot and Beat the Bobbies Super Jackpot.

Slingo games are available on this site with titles such as Slingo Space Invaders, Slingo Racing, Slingo Shark Week and Slingo Cleopatra.

The range of slot games available at Silk Bingo is okay and players will find many of their favourite games available here. However, the site could offer more than just a few hundred games and there are also no casino or live casino games here to mix the gameplay up a little.

💰 What Bonuses and Promotions are Available?

New players at Silk Bingo can create an account today and make their first deposit of £10 or more to claim the welcome offer of a 200% bingo bonus plus 30 free spins. The max bingo bonus available is £30 and there are wagering requirements attached of 4x. The free spins are valid for 3 days and have a wins cap of £4.50. The games bonus wagering requirements are 35x and the free spins can be used on selected slot games. The games bonus has a wins cap of £100 plus the initial bonus.

Silk Bingo makes it very easy to claim the welcome offer. After depositing £20, I was instantly awarded my bingo bonus cash and then awarded free spins for the slot game Irish Luck. It is a simple process and new players should not have a problem getting the offer.

There is not a lot of promotions available for returning players. The site does have a loyalty programme where players can earn trophies as they deposit and play on the site. As trophies are earned, spins on the trophy wheel are awarded too. Players can spin the wheel to earn rewards. Ways in which you can earn trophies including winning specific amounts of money and wagering specific amounts of money on games.

Overall, the welcome bonus at Silk Bingo is good and most players will be happy with receiving both bingo bonus cash and free spins. However, the wagering requirements are very high which is something for players to consider. I also found the range of promotions for returning players to be very lacklustre as a loyalty programme is not very exciting.

🎫 Ticket Prices and Purchasing

Purchasing tickets at Silk Bingo could not be easier. There is bingo game here for players on every budget. This includes free games, penny games and £1 bingo ticket games.

I decided to play in The Rehab bingo game where I could use the + and – buttons to set the number of bingo tickets I wanted to purchase before hitting the green ‘Buy’ button. What was great about this game is that it also had the option to choose 24 tickets with 24 free tickets, 48 tickets with 48 free tickets, 72 tickets with 72 free tickets and 96 with 96 free tickets. After purchasing the ticket, the tickets were displayed in the centre of the screen and the numbers called could be viewed at the side of the screen. As winners were announced, their bingo name and prize money would appear on screen.

The process of purchasing tickets at Silk Bingo was super easy and I liked that there were different options to set how many tickets I wanted. It was also nice to see other mini games and slots on the other side of the screen and I could enjoy spinning the reels whilst also playing bingo.

📳 How Did Silk Bingo Perform On My Mobile?

If you want to play games from your mobile or tablet device, you will have to do so from a mobile-optimised bingo site. Not doing so can lead to the site and games not adapting for smaller screens and the gameplay being massively compromised.

Silk Bingo is a mobile-friendly bingo site which I tested out on my Apple iPhone SE device. The site worked very well on mobile and all of the design and graphics adjusted accordingly. The site graphics retained its high-quality and adapted well to my particular device. As long as you are playing on an iOS or Android device with updated software, the site should work perfectly fine.

I did not expect to have any issues with the games at Silk Bingo on mobile and I was right. The games played perfectly well as they are designed using the HTLM5 technology. This means that they are created with mobile in mind and will adapt to retain the same high-quality.

Overall, my experience of playing at Silk Bingo on mobile was great. The site and its games are optimised and I did not have any problems.

📱 Is there a Mobile App?

There is no mobile app available to download for Silk Bingo.

💬 Chat Rooms and Community Interaction

Many players who love bingo do so not just for the game but also for the social aspect. No matter whether you are playing in a real bingo hall or an online bingo room, you can enjoy a lively and friendly community of players.

Silk Bingo is part of the Dragonfish network which is well-known in the bingo world for its community of players. Chat hosts are present in the bingo rooms to monitor the roomies and answer any queries. They also host bingo chat games where there is a chance to win extra money. Some of the bingo chat games include:

  • Twins
  • Take or Share
  • Pot Luck
  • We Are Lost
  • Hangman
  • Fly Me to Vegas
  • Mirror Mirror
  • Hot Number
  • Higher or Lower
  • Sunshine & Thunder
  • It’s Odd

I played in some of the bingo rooms in the afternoon at Silk Bingo and did not find them to be particularly lively. However, I do think that if I had played later in the day, then the chat rooms would have been busier. As Dragonfish is known for its chat community, players should not be disappointed with this element of the site.

I also checked out the Silk Bingo Facebook page. Unfortunately, this has not been updated since 2015.

💳 Deposits and Withdrawals

The following payment methods are available at Silk Bingo:

Depositing Payment Methods Visa debit, Mastercard debit, bank transfer, PayPal, Apple Pay, Pay By Phone
Withdrawal Payment Methods Visa debit, Mastercard debit, bank transfer, PayPal

The minimum deposit at Silk Bingo is £10 and the minimum withdrawal amount is £5. The withdrawal processing time is 48 hours and there are no withdrawal fees.

There is a good range of payment methods offered at Silk Bingo but there is room for improvement. It would be good to see more e-wallets offers as well as an e-voucher like Paysafecard. What’s more, the withdrawal times are long at this site at up to 48 hours but most players will be happy to see that there are no withdrawal fees.

🗣️ What is Customer Support Like at Silk Bingo?

The customer support at Silk Bingo is very good and there are three ways to get in touch with the customer support team:

  • Live chat
  • Email
  • Telephone

At Silk Bingo, players can get in touch with the team via email at [email protected] or by telephone on 0808 238 0074 which is available from 08.00 – 00.00. There is no Frequently Asked Questions section at this site, so if you want a query answered, you will need to get in touch with the customer support team.

The site also has a live chat support service which is available 24/7. I waited over 10 minutes to be connected to an agent but after waiting this length of time, I decided to exit the live chat.

While it is great to see 24/7 live chat offered at Silk Bingo, the site needs to have more customer support agents on hand during busy periods as a wait time of over 10 minutes is too long when compared to the quickness of customer support at other bingo sites. However, I did like to see telephone support available and long opening hours.

⭐ Are There Any Unique Features at Buzz Bingo?

Silk Bingo is your standard Dragonfish bingo site, so it does not have a lot of features that makes it unique. However, there are some unique live bingo games such as The Sauna and The Rehab.

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💡 My Final Thoughts on Silk Bingo

Silk Bingo has a decade of experience in the online bingo world and is the typical Dragonfish bingo site. This makes it great for new players as it offers a simple theme, a huge range of 90 ball and 75 ball games and all of the most popular slot games. What’s more, newbies can use PayPal to deposit cash which will allow them an additional layer of security and if players run into any trouble, then they have multiple ways of contacting the customer support team.

For more experienced players, this site may not be a great option. The theming is very tired compared to other bingo sites and there is not much that sets itself apart from the crowd. I would like to see more exciting bingo variants added, more thrilling promos offered to returning players and a general revamp of the site to make it more appealing in the 2020s.

Overall, new players will want to give Silk Bingo a try but bingo fanatics may want to try alternative bingo sites.

❓ FAQs

Is Silk Bingo a good bingo site?

Yes, Silk Bingo is a good bingo site. It has a great range of bingo rooms, good payment options, no withdrawal fees and 24/7 customer support.

Is Silk Bingo safe and trustworthy?

Yes, Silk Bingo is safe and trustworthy. This site is licensed and regulated by the UK Gambling Commission. What’s more, it uses the latest SSL encryption technology to protect your transactions.

Is Silk Bingo good for beginners?

Yes, Silk Bingo is a very good site for beginners. The site is easy to navigate around, has a fantastic welcome offer and has lots of simple to play 90 ball and 75 ball bingo games. There is also 24/7 customer support here should you run into any difficulties.

How to create an account with Silk Bingo?

Creating an account at Silk Bingo is easy. Click on the ‘Join Now’ button and follow the step by step process to create your account. This includes entering information such as your name, date of birth, gender, address and occupation.

How do I upload verification documents?

Click on your username and then ‘Verification Portal’ to upload your documents at Silk Bingo. You can then upload any saved copies of documentation to the portal.

How to contact Silk Bingo?

Players can get in touch with Silk Bingo via live chat, email or by telephone.

What are the bonus wagering requirements at Silk Bingo?

There are 35x wagering requirements attached to the free spins and 4x wagering requirements attached to the bingo bonus at Silk Bingo.

What is the minimum deposit at Silk Bingo?

The minimum deposit at Silk Bingo is £10.

How to withdraw money from Silk Bingo?

To withdraw money from Silk Bingo, visit the cashier area and click on ‘Withdrawals’ to start the process of getting your winnings.

Will Silk Bingo work on my mobile?

Yes, Silk Bingo will work on your mobile. This site is mobile-friendly and the games are designed using the latest HTML5 technology, so they will adapt to smaller screens. There is no Silk Bingo mobile app available to download.

The Author

Jennifer McFayden is a creative and innovative writer, a true expert in her field, specialising in online bingo reviews and content. With several years of experience in the online gambling industry, she offers a fresh perspective and insight. Her admirable work, a testament to her deep understanding of the industry, is often showcased on popular industry websites.

She offers professional opinions and tips on how to improve players' games, make the right decisions, and prevent overspending in bingo games. Her motivational, direct, and simple tone and writing style help readers understand even the most complex topics in bingo.

Jennifer McFadyen
Managing Director

Thomas Jones, the founder and managing director of Bingo.sites.co.uk, is a veteran with almost 12 years of experience in the bingo industry. As the managing director, he oversees all the vital operations on the website. Thomas Jones is a distinguished representative in the online gambling industry and has been featured in several leading industry publications like SiGMA and the iGB Affiliate.His understanding of the online bingo industry has played a role in BingoSites.co.uk becoming a leading bingo comparison website.

Thomas Jones strives to promote responsible gambling and provide the most accurate data to bingo players.

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