Jackpotjoy Review

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Play £10 & get £50 of Free Bingo or 30 Free Spins*

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Jackpotjoy was launched in 2016 and has since gone on to become one of the biggest brand names in the online bingo industry. This is a bingo site with a lot to offer including 16 bingo rooms, big progressive jackpot slots and live casino games. Not only that, it has a no wagering welcome offer, 24/7 live chat customer support, superfast withdrawals and a highly rated downloadable mobile app so you can easily access your favourite games on the go.

⚠️ Important Info

Established: 2016
Company Address: Gamesys Operations Limited of Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA
UK License Number: 38905
Software Provider: Gamesys
Mobile App: Yes
Welcome Bonus: Play £10 & Get £50 of Free Bingo or 30 Free Spins
No Deposit Bonus: n/a
Free Spins: 30 free spins welcome offer
Deposit Methods: Visa debit, Visa Electron, Mastercard debit, bank transfer, Apple Pay
Minimum Deposit: £10
Minimum Withdrawal: £10
Withdrawal Time: Less than 4 hours
Live Chat: Yes
Email Address: On-site email form
Phone Number: n/a
Social Profiles: Facebook, Twitter

👍 What are the Pros and Cons of Jackpotjoy?

I had the pleasure of playing at Jackpotjoy and found out all of the biggest pros and cons of this bingo site. Here are some of the best and worst aspects that you can expect when playing here:


  • There are no wagering requirements at Jackpotjoy, which means any winnings you make, you get to automatically keep rather than having to meet very high wagering requirements
  • Withdrawals at Jackpotjoy are extremely fast and most are processed within 4 hours. This allows players to get their winnings transferred to their bank accounts as quickly as possible
  • Jackpotjoy offers a downloadable mobile app for iOS and Android devices, making it really easy to quickly access all of your favourite games on the go


  • While there is 24/7 live chat customer support offered at Jackpotjoy, there is no telephone customer support offered. For some players, being able to call and speak to a member of the customer support team in person is a must
  • At Jackpotjoy, the range of payment methods is very small. There are no e-wallet or e-voucher options such as PayPal or Paysafecard. This means there is no way to deposit or withdraw cash without having to enter sensitive banking information

🤔 My First Impression of Jackpotjoy

Both the main Jackpotjoy homepage and the account page once you are signed in are very similar. The blue and white theme continues throughout the site and is clean and simple. Once you are logged in, you will notice the range of games at the top of the page which have been suggested by the site for you to play. Available promotions and any free games available to play are also displayed here.

The navigation at Jackpotjoy is very user-friendly and everything is clearly laid out on the screen. There are tabs for each part of the site including slots, jackpots, bingo, Slingo, casino, poker and free. This makes it super easy to quickly find the games that you are looking for and get started playing.

My first impressions of Jackpotjoy were great and I was very impressed with the site. The theme and design are modern but simple and the navigation makes it easy to quickly find the types of games that you want. I think that most players will be happy with the layout and design of this site.

🏆 Who Jackpotjoy is Best For?

Jackpotjoy might be a great option for players who are looking to play with no wagering requirements want fast withdrawals and a downloadable mobile app.

If you prefer to enjoy games on the go from a mobile device, then you will want to consider joining Jackpotjoy. This site offers a highly rated downloadable mobile app for both iOS and Android devices, which allows you to quickly access the games that you want with just one touch.

Jackpotjoy could also be a good option for those who want to be able to keep all of their winnings and make instant withdrawals. At Jackpotjoy, there are no wagering requirements attached to the welcome offer and most withdrawals are processed within 4 hours. This is incredibly fast when compared to other bingo sites.

🙅 Who is Jackpotjoy Not For?

Jackpotjoy might not be a good bingo site for those who like to have the option of telephone customer support and PayPal as a payment option.

At Jackpotjoy, there is 24/7 live chat customer support, but there is no telephone customer support offered. Furthermore, some players want access to a wide range of payment methods as they do not want to use a debit card. At Jackpotjoy, there are no e-vouchers or e-wallets available to use such as PayPal or Paysafecard.

🛡️ Trustworthiness and Safety

Jackpotjoy is owned by Gamesys Operation Limited and has been running for more than 8 years. It also uses Gamesys software to power its range of bingo games and many of the biggest software developers such as Pragmatic Play and Eyecon can be found here. Originally, Gamesys was founded in 2001 in London. Gamesys is now part of the huge US gambling operator, Bally’s, after being bought over by the group in 2021 for $2.7 billion. Bally’s Corporation owns 15 casinos across 10 ten states, including the iconic Bally Casino in Las Vegas.

Jackpotjoy is licensed and regulated by the UK Gambling Commission, making it a safe and trustworthy site to play at for UK players. The site also protects payments during transactions by using the latest SSL encryption technology. This should reassure players making a deposit using a debit card for payment as there are no alternative payment options like PayPal or Paysafecard.

If you are looking for a reputable bingo brand with a trusted name then Jackpotjoy is the site to join. Not only is this site licensed for use in the UK, but it also has the huge Bally name behind it, which is one of the most recognisable gambling brands in the world. Players can enjoy gambling at Jackpotjoy with complete peace of mind.

Licensing and Regulatory Body: UK Gambling Commission

UK License Holder Name: Gamesys Operations Limited

UK License Number: 38905

📋 Sign-Up and Registration Process

Signing up to play at Jackpotjoy is incredibly easy and you can create an account within just a few minutes. Here is a step by step by step guide on how to create your Jackpotjoy bingo account today:

  1. Click ‘Join Now’
  2. Enter your email address, title, first name, last name, date of birth and gender
  3. Enter a username and password
  4. Enter your address and phone number
  5. Click ‘Join Now’

From this stage, you can then choose whether you want to claim the free spins or £50 of free bingo after depositing and wagering £10. There is also a ‘I don’t want an offer’ option. After choosing my preferred option, I was automatically taken to a deposit page where I was able to make a deposit of £20 to the site using my debit card. Depositing options on the site included £10, £20, £50, £500 or other. The money was instantly added to my account after authorising the payment, ready for me to get started playing the range of games.

If the site cannot verify your identity upon signing up, then you may be asked to send additional documentation. Until this process is completed, you will not be able to make any withdrawals at Jackpotjoy. The easiest way is to send any requested documents such as a copy of your passport, utility bill, bank statement or drivers license to [email protected]. Another option is to send the documents over live chat.

I found the registration process at Jackpotjoy to be fantastic and a very simple process to follow. It was much simpler than other bingo sites I have played at and I liked that it automatically prompted me to choose a welcome offer and make a deposit. Players of all experience levels should be able to sign up to play at Jackpotjoy in under 5 minutes.

🎱 Bingo Game Selection

At Jackpotjoy, players can enjoy a wide range of bingo games powered by Gamesys software. The bingo variants available at this site include:

  • 90 ball
  • 80 ball
  • 75 ball

There are 16 bingo games available to play at Jackpotjoy. Some of the most popular games include the Session Bingo games, Bubble Up Bingo, Sapphire Bingo and Cloud Bingo. What players will also love about Jackpotjoy is the range of live bingo entertainment. This can often be found via the Jackpotjoy Facebook page and players are welcome to join streams and take part in light-hearted games.

I was impressed with the range of bingo games available at Jackpotjoy and like the array of bingo rooms available to take part in. I also think it is great that there are other forms of live entertainment which makes this site stand out from the bingo crowd. While it would be great to see more bingo variants added to the site, the overall range of games is great.

🎰 Slot Game Selection

There are over 500 exciting slot games to spin at Jackpotjoy from top software providers such as:

  • Gamesys
  • NetEnt
  • Microgaming
  • Pragmatic Play
  • Barcrest
  • WMS
  • IGT
  • Eyecon

Players can choose from an array of video slots, classic slots and jackpot slots at Jackpotjoy. Some of the most popular slot games available to play at this site are Sugar Rush, Buffalo King Megaways, Bonanza Megaways, Gold Blitz, The Goonies, Eye of Horus, Enchanted Prince II and Finn and the Swirly Spin. Jackpotjoy is also not short on big progressive jackpot slot games. Players can enjoy spinning the reels of jackpot slot games such as Rainbow Riches Jackpot O’Luck, Bouncy Bubbles, Fishin’ Frenzy Even Bigger Catch Jackpot King, Secrets of the Phoenix Jackpot, Monopoly Game Show Jackpots and Secrets of the Gods.

Lots of Slingo games are available at Jackpotjoy too including Slingo Fire & Ice, Slingo Bells, Deal or No Deal Slingo, Singo Reel King and Slingo Starburst. Players can also enjoy an array of live casino games including Jackpotjoy Live Roulette, Monopoly Big Baller Live, Bac Bo Live, XXtreme Lightning Baccarat Live and Funky Time Live. On top of all that, there are poker tournaments available for players to take part in.

The range of games at Jackpotjoy is fantastic, so no matter whether you prefer video slots, jackpot slots or even live casino games, there are options available here for everyone. It was also great to see so many big progressive jackpot slot games available as this is often something that bingo sites are lacking in.

💰 What Bonuses and Promotions are Available?

New players can sign up to play at Jackpotjoy, make their first deposit of £10 and spend this deposit to get £50 of free bingo or 30 free spins. This bonus expires after 30 days and the free spins are eligible on the slot game Double Bubble with a 1p coin size. The best part about this welcome offer is that you get to keep all of your winnings as there are no wagering requirements attached.

Claiming the welcome offer was incredibly easy at Jackpotjoy and I found the process to be much less of a hassle than many competitor bingo sites. After creating my account, I was presented with the option to claim the 30 free spins to play on Double Bubble or I could claim the £50 of free bingo. I opted for the free spins options and almost instantly after wagering £10 of my deposit at the site, the free spins were credited to my account.

For returning players, there are plenty of promotions to keep things exciting at Jackpotjoy. This includes the chance to grab free spins every week, weekly cash prizes, refer a friend schemes and more.

Overall, the range of promotions available at Jackpotjoy is fantastic. I liked that I could choose the welcome offer that I wanted and having no wagering requirements is even better as this is rarely found at online bingo sites anymore. What’s more, the process of claiming the welcome offer was incredibly easy and it was great to simply have the free spins credited to my account. Returning players are also not forgotten about and there is a good range of promotions available for them here.

🎫 Ticket Prices and Purchasing

At Jackpotjoy, there are two free bingo rooms and many rooms offer bingo tickets for between 1p and 2p.

Purchasing tickets at Jackpotjoy was a simple process. I visited the Sapphire bingo room where I clicked on the ‘Buy’ button. There was an offer where I could get my ticket amount doubled for free. I was given the option of purchasing 6, 18 or 60 bingo tickets. There was also an ‘other’ option where I could enter the exact amount of tickets that I wanted to purchase. I then clicked on the ‘Buy 18 tickets for £1.80’ to get started playing. The site gives players the option to select ‘Bulk Buy’ or ‘Schedule Buy’ too. The tickets were then displayed on screen for the bingo game with called numbers displayed along the top. Numbers were daubed automatically as the game played.

The experience of purchasing tickets at Jackpotjoy was simple and it only took a few seconds to buy tickets for the next bingo game. The Gamesys user interface was also great and made it easy, even for beginners, to get started playing online bingo.

📳 How Did Jackpotjoy Perform On My Mobile?

Mobile optimisation of bingo sites is incredibly popular nowadays as this is a priority for some players who prefer to access games on the go. When a site is not optimised for mobile, you can expect glitching of games, poor graphics and buttons not to function properly. The good news is that Jackpotjoy is completely optimised for mobile and tablet devices, so it can easily be accessed on the go from a mobile browser.

I tested out Jackpotjoy on my Apple iPhone SE device and found the site to work fantastically well. The graphics were sharp and the same bright blue and white theme from the laptop version continued on mobile. All of the mobile navigation worked as it should and the games I tried loaded and played smoothly. The games at Jackpotjoy are created using the latest HTML5 technology, so they will adapt for smaller screens and retain the same high quality.

I could not fault the Jackpotjoy mobile site and my experience of accessing the site via my mobile browser was great. I thought the site looked brilliant on mobile and I think it would be a great option for those who prioritise mobile gameplay.

📱 Is there a Mobile App?

Yes, there is a Jackpotjoy mobile app available to download on both iOS and Android devices. The app on iOS devices is very highly rated and has 4.6 stars out of 5 with over 19.6K ratings in the App Store. What’s more, the Android app available on Google Play has been downloaded more than 100,000 times.

If you love to be able to access all of your favourite games anytime, anywhere, then you cannot go wrong playing at Jackpotjoy. This site is a brilliant option for players who want to be able to download a high quality app and both bingo and slot games can easily be accessed.

💬 Chat Rooms and Community Interaction

Bingo has always been a social game and the community aspect is one of the most popular aspects. Jackpotjoy has a fantastic Gamesys networked community and you can enjoy chatting in bingo rooms such as:

  • Sapphire Bingo
  • Bubble Up Bingo
  • Superlinks
  • Session Bingo
  • Tiki
  • The Special Cloud Bingo

There are also games inside the chat rooms such as Host on Toast, where the chat room hosts battle it out in the morning, answering fun and differing questions. Some hosts run little quiz games now and then within their chats where you have to answer some games. Jackpotjoy also puts on a live show from time to time where players can get involved and watch the hosts whilst playing games.

I found the chat rooms at Jackpotjoy to be very lively with both players and chat hosts interacting with each other. Some players talked about how long they had played at the site while others talked about recent trips to Blackpool with the hosts. The chat rooms were, overall, very friendly and one of the best online communities I have played in.

💳 Deposits and Withdrawals

At Jackpotjoy, players can choose from a small selection of payment methods:

Depositing Payment Methods Visa debit, Visa Electron, Mastercard debit, bank transfer, Apple Pay
Withdrawal Payment Methods Visa debit, Visa Electron, Mastercard debit, bank transfer

At Jackpotjoy, the minimum deposit and minimum withdrawal is £10. There are no fees for withdrawals and withdrawals are processed incredibly quickly at this site, normally in under 4 hours.

While the range of payment methods at Jackpotjoy is small and I would like to see some more options added such as PayPal and Paysafecard, all other aspects of the banking system at this site are great. Players will be happy to see that there are no withdrawal fees and the withdrawal processing is one of the fastest that I have seen at any online bingo site.

🗣️ What is Customer Support Like at Jackpotjoy?

The range of customer support at Jackpotjoy is good and players can get in touch with the team via the following methods:

  • Live chat
  • Email

Players can get in touch with the team at Jackpotjoy via email at [email protected] or the easiest way to contact them is through the live chat service. This is available 24 hours a day, 7 days a week. I tried out the live chat function and thought it was very good. Dom F. replied instantly and was able to answer my query about the range of chat games available at Jackpotjoy.

Before getting in touch with the customer support team, players can also check out the extensive FAQs section at Jackpotjoy. This allows you to see the answers to many of the most frequently asked questions on the site and I found many answers to my queries here.

The customer support at Jackpotjoy is extremely good and I was impressed. While it would be great to see telephone customer support added to the site, the 24/7 live chat makes up for this as there is always someone available to speak to should you run into any difficulties whilst playing here.

⭐ Are There Any Unique FeaturesJackpotjoy?

Jackpotjoy is part of the Gamesys network and so many of the features on this site can also be found on its sister sites including its powerbolt jackpots. A great feature of Jackpotjoy that you will rarely find at other bingo sites is its live stream entertainment. The site offers a range of entertainment from its studio and you can keep up to date on all of the latest streams over on the Jackpotjoy Facebook page.

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💡 My Final Thoughts on Jackpotjoy

In my opinion, Jackpotjoy is one of the best online bingo sites available to join today. This site has so much to offer, starting with the welcome offer and no wagering requirements. It also has a fantastic range of both bingo and slot games, plus live casino games, and these are all available to play on the downloadable mobile app. The site has one of the fastest withdrawal processes of any online gambling site and there is always live chat customer support available should you need it. To top it off, the community of players here is very friendly and those looking to play at a sociable bingo site will love Jackpotjoy

For the most part, Jackpotjoy beats its competition but there are still a few areas where the site could improve. This includes offering more payment methods such as PayPal and providing telephone customer support.

I would recommend Jackpotjoy to the vast majority of players. There is little to disappoint players at this site and with a no wagering welcome offer, there should be nothing stopping players from signing up to play today.

❓ FAQs

Is Jackpotjoy a good bingo site?

Jackpotjoy is a good bingo site that offers a wide range of bingo rooms, hundreds of slots, live casino games, 24/7 live chat support, fast withdrawals and a downloadable mobile app.

Is Jackpotjoy safe and trustworthy?

Yes, Jackpotjoy is safe and trustworthy. The site has been operating since 2016 and is part of the reputable Gamesys group. It is also licensed and regulated by the UK Gambling Commission and uses the latest SSL encryption technology to protect payments during transactions.

Is Jackpotjoy good for beginners?

Jackpotjoy could be a good site for beginners, but there might be other bingo sites more suitable. New players may be looking for a smaller range of bingo rooms, telephone support and a payment option such as PayPal, which Jackpotjoy does not offer.

How to create an account with Jackpotjoy?

To create an account with Jackpotjoy, click on the ‘Join’ button and follow the steps to create your account. This will include entering personal information such as your name, date of birth, address, occupation and gender.

How do I upload verification documents?

To upload verification documents at Jackpotjoy, you can send the documents via live chat or email.

How to contact Jackpotjoy?

Players can contact Jackpotjoy via live chat or email. The live chat service is available 24/7.

What are the bonus wagering requirements at Jackpotjoy?

There are no bonus wagering requirements attached to the welcome offer at Jackpotjoy.

What is the minimum deposit at Jackpotjoy?

The minimum deposit at Jackpotjoy is £10.

How to withdraw money from Jackpotjoy?

To withdraw money from Jackpotjoy, visit the ‘My Account’ area and click on ‘Withdraw’. From here, you can follow the steps to start a withdrawal and this process should be completed within 4 hours.

Will Jackpotjoy work on my mobile?

Yes, Jackpotjoy will work on your mobile device. This site is mobile-friendly and you can log in via your mobile browser to access games. There is also a Jackpotjoy downloadable mobile app which is available on both iOS and Android devices.

The Author

Jennifer McFayden is a creative and innovative writer, a true expert in her field, specialising in online bingo reviews and content. With several years of experience in the online gambling industry, she offers a fresh perspective and insight. Her admirable work, a testament to her deep understanding of the industry, is often showcased on popular industry websites.

She offers professional opinions and tips on how to improve players' games, make the right decisions, and prevent overspending in bingo games. Her motivational, direct, and simple tone and writing style help readers understand even the most complex topics in bingo.

Jennifer McFadyen
Managing Director

Thomas Jones, the founder and managing director of Bingo.sites.co.uk, is a veteran with almost 12 years of experience in the bingo industry. As the managing director, he oversees all the vital operations on the website. Thomas Jones is a distinguished representative in the online gambling industry and has been featured in several leading industry publications like SiGMA and the iGB Affiliate.His understanding of the online bingo industry has played a role in BingoSites.co.uk becoming a leading bingo comparison website.

Thomas Jones strives to promote responsible gambling and provide the most accurate data to bingo players.

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